Bulk Foods Crows Nest, Sydney source goes into liquidation blaming society

Shop accuses society of “unknowingly, bit by bit, preferring convenience and instant gratification to the effort required to interact with real people’s authenticity.”

  • Source Bulk Foods in Crows Nest in north Sydney has gone into liquidation
  • The small business blamed the problems on society’s waning interest in the community
  • The shop owner thanked the community for the years of support

A small business is left with no choice but to go into liquidation, attributing its financial woes in part to society’s waning interest in forging “authentic” connections.

The Source Bulk Foods, Australia’s largest specialist grocery retailer, has more than 60 stores across the country.

But it lost one of its businesses on August 26 when the owner of its Crows Nest chain in north Sydney taped a letter to its front door to let its loyal customers know it was closing for good.

“By now you’ve been wondering why our doors are closed… With a heavy heart I had to liquidate the business,” shop owner Nikki wrote.

“It has been a very difficult time made even more difficult by our connection with you, our loyal customers, even friends who have darkened our door and brightened our smiles for six years, some of you since our Willoughby days.”

The Source Bulk Foods is a popular whole food chain across Australia

The Source Bulk Foods is a popular whole food chain across Australia

The company's Crows Nest division went into liquidation a few days ago, blaming the company's dwindling connections in part for its failure

The company’s Crows Nest division went into liquidation a few days ago, blaming the company’s dwindling connections in part for its failure

The store told its customers that the store has been struggling for a while and the cost of living and running the store has put it “between such a rock and hard place”.

“Small local businesses like ours, where regulars can come in to chat and smile, get a hug when they’re feeling down, share laughter and life, exchange news, opinions, recipes and even gifts where someone knows your name… make an invaluable Network in our local communities,” wrote the owner.

“This type of facility becomes part of people’s lives and gives them a sense of belonging to the community.

“They teach our kids basic etiquette and basic etiquette … They’re just there and that’s a comfort, especially in these times of loneliness, depression and anxiety in our society.”

The letter was sent to the store's front door

The letter was sent to the store’s front door

The health food store was a popular spot in the local community

The health food store was a popular spot in the local community

Owner Nikki said society is changing and her business has become a victim of these changes.

“What I see heartbreakingly is that our society unwittingly, bit by bit, prefers convenience and instant gratification to the effort required to interact with the authenticity of real people, their neighborhood community, their touchstone,” she wrote.

The company made a special mention of its loyal customers, saying they were the “last of a dying breed” who valued interaction.

Owner Nikki and her team Esther, Kira and Chelsea said they miss “the friendly smiles and banter shared with customers”.

“You were our community. Our goal. Our confirmation. You were the very best thing about running a small business,” Nikki wrote.

“Thank you for supporting us, caring for us, loving us.”

Nikki encouraged customers to stop by and say hi if they were spotted in the community.

She also reminded locals of the importance of supporting small businesses.

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Emma Colton

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