The Evri courier photographs his delivery without stopping

The Evri courier photographs his delivery without even stopping as he casually dumps it somewhere near the customer’s front door, then saunters off and scratches his bum

  • The delivery man was caught on camera dropping a package in front of a front door
  • He then knocks once while taking a picture of the package while quickly walking away
  • MP Carolyn Harris wants Evri investigated over his complaints of poor service
  • Evri had over 40,000 complaints and was branded the worst parcel service in the UK
  • Do you have an Evri horror story? Email to gina.kalsi@mailonline.co.uk

An Evri delivery driver was caught on camera leaving a package in front of a front door and then taking a picture of the package as he walked away.

The delivery man was filmed leaving the package outside a front door when he knocked once.

He then snapped a photo of the package – without even stopping – as he walked away, scratching his butt as he hurried through the front yard.

In a second video, the same delivery driver was filmed in similar circumstances but holding the phone while walking backwards while taking a picture of the package.

The delivery man was caught on camera walking towards a front door and dropping the package on the ground

The delivery man was caught on camera walking towards a front door and dropping the package on the ground

The Evri driver then does not stop to take the picture but walks away while taking the picture

The Evri driver then does not stop to take the picture but walks away while taking the picture

This comes after Labor MP Carolyn Harris questioned whether Evri should be investigated for its “poor customer service” after the parcel company apologized for ongoing delays in the UK.

Ms Harris today asked Prime Minister Rishi Sunak if he should “take action” and investigate Evri, which previously traded as Hermes, after the company received more than 40,000 complaints.

Mr Sunak, noting that other government ministers had “investigated this issue”, apparently dismissed the request, saying he would “love to write” once “we learn more about the situation”.

Ms Harris’ comments come after Evri apologized to customers across the UK who are still waiting for late Christmas deliveries. The company attributed staff shortages, Royal Mail strikes and inclement weather to its problems and said it was working to solve them.

During the Prime Minister’s Questions, Ms Harris asked: “Does the Prime Minister believe that over 40,000 interactions via social media, email or letter regarding poor customer service and working conditions at delivery company Evri warrant an investigation by the relevant government department?

“His ministers at BEIS (Department of Corporate, Energy and Industrial Strategy) think no. But I am sure the Prime Minister would like the general public to believe that he at least cares enough about this issue to take action.’

Mr. Sunak responded to the inquiry and said: “I am aware that other ministers in the government have addressed this issue and are currently examining the matter at hand.

The man was filmed scratching his bum as he left the house

The man was filmed scratching his bum as he left the house

The Evri driver then knocks once on the door before pulling out his phone to take a picture

The Evri driver then knocks once on the door before pulling out his phone to take a picture

The courier pulls out his cell phone to take a picture of the package as he walks away

The courier pulls out his cell phone to take a picture of the package as he walks away

“I would like to write to her when we find out more about the situation.”

Several Evri customers are still waiting for their Christmas deliveries, but the company claims the backlog “should be cleared over the next few days”.

The company acknowledged that “our service wasn’t as good as we would have liked” and apologized for the issues, which directly impacted customers.

The apology came after multiple complaints and customers trying to take matters into their own hands.

A business owner has revealed that she pretended an Evri driver set her house on fire to get the company to call her back after “ignoring her customers’ missing packages for a month”.

Labor MP Carolyn Harris (pictured) has questioned whether delivery company Evri should be investigated for its

Labor MP Carolyn Harris (pictured) has questioned whether delivery company Evri should be investigated for its “poor customer service” after the parcel company apologized for ongoing delays in the UK

Evri, which previously operated under the name Hermes, received more than 40,000 complaints. Several customers across the UK are still waiting for late Christmas deliveries

Evri, which previously operated under the name Hermes, received more than 40,000 complaints. Several customers across the UK are still waiting for late Christmas deliveries

According to new findings, the number of late deliveries between Black Friday and Christmas has increased by around a third compared to the same period last year.

Delivery companies have been accused of “ruining Christmas” after packages from customers went missing, were stolen and even sold at a flea market.

Postal regulator Ofcom has alerted the industry that customer service for late and missing items is so poor that it is considering taking enforcement action.

Strikes at Royal Mail saw a number of retailers divert deliveries to Evri, formerly known as Hermes, and DPD, who were struggling.

MailOnline has contacted Evri for comment.

Do you have an Evri horror story? Email to gina.kalsi@mailonline.co.uk

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Emma Colton

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